Staff jumped on offer

Aer Lingus staff availed of €5 offer

A number of Aer Lingus staff availed of the €5 deal offered in error on the airline’s website.

The number is thought to be few.

Meanwhile, Aer Lingus has announced that it will now honour bookings made for flights to the US, which were mistakenly sold for just €5 earlier this week.

Quick turnaround: Aer Lingus’s Enda Corneille says it will offer economy seats to customers affected by a €5 US fare error.

The airline said all customers would now be offered the option of travelling in economy class on these flights at the price they originally paid.

The airline had told customers that their bookings had been cancelled after the error.

Aer Lingus says it accepts that its customers were upset and inconvenienced by the error and apologises unreservedly.

The glitch affected customers between 7.30am and 9am on Wednesday, when promotional fares on its transatlantic route were loaded onto the website accidentally.

This entry was posted on Sunday, April 20th, 2008 at 7:36 pm.
Categories: News.

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